FAQs
What is notarization and why is it required?
Notarization is a formal process where a notary verifies your identity and witnesses your signature to prevent fraud and ensure documents are legally valid.
Do I need to attend the appointment in person or can it be done online?
You can choose either in-person or remote notarization. Online sessions are conducted via secure video, making the process fast and convenient.
What type of identification is required for notarization?
You must present a valid government-issued photo ID such as a passport or driver’s license to confirm your identity during the appointment.
How long does a typical notarization appointment take?
Most notarizations are completed within 10 to 20 minutes, depending on the number of documents and signatures required.
Are documents notarized online legally recognized and valid?
Yes, online notarization is legally valid when performed according to applicable laws and accepted by the receiving institution.
What types of documents can be notarized through your service?
We notarize affidavits, declarations, agreements, powers of attorney, and other legal documents requiring official verification.
Can documents intended for international use be notarized?
Yes — the document may be used abroad, but you must be in Ontario when you sign. It is your responsibility to confirm that the receiving country or institution accepts notarized or remotely signed documents.
Should I sign my document before the appointment starts?
No, documents must be signed in front of the notary during the session to ensure proper witnessing and legal compliance.
Is it possible to upload documents before the scheduled appointment?
Yes, you can securely upload your documents in advance to speed up the process and allow the notary to review them beforehand.
How is my personal information protected during the process?
All data is protected using secure encryption and strict privacy standards to prevent unauthorized access or misuse.
What happens if I miss or need to reschedule my appointment?
You can easily reschedule your appointment through the booking system or by contacting support for assistance.
Do you provide legal advice or review the contents of documents?
No, we do not provide legal advice. Our role is limited to verifying identity and witnessing signatures.
Can multiple individuals sign the same document during one session?
Yes, multiple signers can participate, either together or in separate sessions, depending on the document requirements.
Are copies of my documents stored after notarization is completed?
Documents are stored securely for a limited time and then permanently deleted according to our data retention policy.
What payment methods are accepted for your services?
We accept secure online payments through major payment systems for a smooth and reliable transaction process.
Can you certify true copies of original documents?
Yes, we can verify and certify copies of original documents as true and accurate reproductions. In person only — not online at this moment.
Do certain documents require witnesses in addition to a notary?
Yes, some documents require additional witnesses. Requirements depend on the document type and applicable laws.
Can I use your service if I am outside Ontario?
No. At this time we serve clients located in Ontario, for Ontario residents only. You must be physically in Ontario during the appointment, and you will be asked to state your location on the call.
Can I cancel my appointment if my plans change?
Yes, cancellations are allowed in accordance with our policy, and you may reschedule if needed.
How do I book a notarization appointment quickly and easily?
You can book online using our scheduling system, select a time, upload documents, and complete the process efficiently.